​​​What is your policy for missing my appointment?  There is a $75 fee if you fail to cancel your appointment the day before. This fee must be paid before you are able to reschedule your next appointment or receive medication refills. We have many people waiting for an appointment spot to open. If we know ahead of time you are not going to be able to make your appointment, someone else may be able to receive the care they need today. Moral of the story: always cancel if you can’t be here.

​​Do I have to take a drug screen to be a patient? All patients ages 16 and up are subject to urine drug screening on admission and intermittently afterwards, depending on your plan of care. Our Practitioner reserves the right to issue random drugs screens as well, to ensure medication compliance. The state of Mississippi requires each patient participating in a drug screen to also have a confirmation. This is performed by our lab. The cost of the point-of-care drug screen is $25 and must be performed 2 - 4 times per year, depending on your medication regimen. ​​​​

How do I contact my Provider? Because our providers are in clinic with other clients during the day, it can be very difficult to stop those sessions to make and return phone calls. Because of this, we kindly ask you email us for all questions and inquiries less urgent. Our email address is located at the bottom on the webpage. Your provider will reply to your email within 48 hours. This does not include weekends or holidays. For truly urgent matters, please call the office directly at 662-205-0845

What should I bring to my first appointment? Driver's license (or parent license for minors under 18) Copy of insurance card List of all current and previous medications Any pertinent psychiatric records or psychological testing results